Senior Dealer Funding Specialist

2 days ago


Greenville, South Carolina, United States Global Lending Services LLC Full time
Job Summary

Global Lending Services LLC is seeking a highly skilled Senior Dealer Funding Specialist to join our team. As a key member of our funding operations team, you will be responsible for reviewing funding packages, verifying information, and providing training and guidance to Dealer Funding Specialists.

Key Responsibilities
  • Review and decision funding packages to determine next steps in the funding process
  • Manage inbound and outbound phone calls to customers regarding their applications and accounts
  • Research and verify proof of employment, income, residence, and insurance as required
  • Address funding issues, including escalating issues as necessary
  • Maintain acceptable turnaround time to achieve volume targets
  • Provide continuous feedback related to funding processes and procedures and recommend improvement as needed
  • Maintain electronic records and files
  • Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management
Requirements
  • High school diploma or equivalent required
  • Financial services and/or auto industry experience preferred
  • Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities
  • Confident self-starter that operates well with limited supervision
  • Strong oral and written communication skills
  • Meets deadlines without missing important details
  • Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness
  • High level of interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business
  • Team player that can adapt in a fast-paced and changing environment
  • Basic computer skills with working knowledge of internet and standard business applications such as Microsoft Word and Excel and other Microsoft Office products; ability to quickly learn new computer applications as required
Work Environment

This position operates in a professional office environment. The noise level in the work environment is usually moderately quiet. The work environment is primarily indoors. The position does not require travel.

Schedule

This position is full-time. The schedule is Monday through Friday, 9:00am-9:00pm. Saturday 9am-6pm as needed. Regular, predictable attendance is required, including overtime hours as business demands dictate. Evening and weekend work may be required as job duties demand.


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