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Risk Management Coordinator

1 month ago

Culver City, California, United States Servicon Full time
{"title": "Risk Management Coordinator", "description": "About the Role

Servicon is seeking a highly organized and detail-oriented Risk Management Coordinator to join our team. As a key member of our Risk Management team, you will be responsible for ensuring the smooth operation of our department, while maintaining compliance with regulations.

Key Responsibilities
  • Support the Risk Management team with administrative tasks, including generating reports and managing documentation.
  • Prepare and mail time-sensitive letters, ensuring timely and proper delivery.
  • Assist in reviewing invoices, ensuring all documentation is complete and accurate before processing.
  • Process FMLA, CFRA, WC, ADA, PDL paperwork and timesheet entries for employees on leave of absence.
  • Collaborate with other departments to pull wage statements, employee documents for subpoenas and other legal requirements.
  • Maintain and manage spreadsheets, prepare reports, and complete data entry tasks to update various report trackers on Excel with accuracy.
  • Create, maintain, and update paper and electronic files to ensure they are always correct and complete.
  • Manage and organize medical billing tasks by coding line items to appropriate cost center.
  • Manage and safeguard sensitive information.
  • Confidently uphold policies and protect sensitive information by making thoughtful decisions, including the ability to decline requests when appropriate.
  • Manage and execute coordination of multiple projects within required timeframes and expectations.
  • Produce quality documentation in accurate and timely manner (i.e. state specific wage statements, client posting notice).
  • Assist team with implementation of standards, processes, programs and best practices related to risk operations.
  • Review loss runs for accuracy.
  • Monitor multiple email inboxes and claims hotline voicemail inbox and respond accordingly.
  • Correspond with third parties such as clients, insurance carriers and vendors as necessary.
  • Review requests for Certificates of Insurance and work with Carrier/TPA to provide to clients.
  • Participate in key special projects as requested and perform additional assignments as needed and instructed by manager.
Requirements
  • College/associates degree or comparable work experience.
  • 2+ years experience in a compliance driven environment (insurance, dental, health, etc.) industry preferred.
  • 1 + years experience in payroll processing, medical billing, claims handling, or managing leaves of absence is a plus.
  • Demonstrated experience in handling sensitive information and maintaining confidentiality.
  • Strong organizational skills and attention to detail.
  • Demonstrated decision-making and problem-solving skills.
  • Ability to manage multiple tasks, prioritize effectively and meet deadlines, with minimal supervision.
  • Ability to understand and apply DOT, HIPPA, and ADA guidelines and regulations in applicable work assignments (a plus).
  • Adaptability to constantly evolving environments while demonstrated flexibility.
  • High level of commitment to quality work product and organizational ethics, integrity and compliance.
  • Bilingual English and Spanish (required) enabling effective communication with all levels of the organization, clients and vendors, both verbally and in writing.
  • Basic level experience with Microsoft Office Suite (Word, Outlook, PowerPoint) and intermediate to advanced knowledge use of Excel (v-Lookup, basic formulas, Pivot Tables, and merging multiple reports).
  • 1 year experience working with HRIS or similar system entering, maintaining and exporting data from a database; Leave Management or HRIS system experience preferred.
  • Reliable transportation to report to Culver City office, Carson Warehouse or job sites as needed.
About Servicon

Servicon is a women-owned and operated company with nearly 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. We are a local, privately held company that is agile and can maneuver quickly to support the needs of our people and clients.

We value a Culture of Caring, where our goal is to become a trusted partner, not an outsourced vendor. Our strengths include our Culture of Caring, which results in greater client satisfaction and healthier outcomes. We focus on three essential elements for establishing a Culture of Caring and Excellence: People, Programs, and Performance.

We offer a competitive base salary, incentive and annual performance-based bonuses, safe harbor 401(k) with company matching, paid time off, exceptional health benefits with low costs, life, accident, and disability insurance, employee assistance program, and employee discounts to theme parks, theatres, sporting events, movies and more.

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