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Language Program Manager

2 months ago

Washington, Washington, D.C., United States The Global Language Network Full time

About Us:

The Global Language Network (GLN) is a dedicated non-profit organization committed to leveraging language as a means to address global challenges. We pride ourselves on our ability to maximize impact with limited resources and have been recognized as the top provider of language classes in Washington, DC.

Position Overview:

We are seeking a motivated and enthusiastic individual who aligns with our mission and is eager to contribute to the growth and development of GLN. The Program Coordinator will oversee our primary initiative - the language classes, which includes managing our Teaching Fellowship, internship program, and the logistical elements of our classes.

Key Responsibilities:

  • Oversee the language program, ensuring effective class scheduling, teacher coordination, customer service, and logistical support.
  • Manage the Teaching Fellowship, including recruitment, selection, onboarding, and ongoing support for Teaching Fellows.
  • Administer GLN's Volunteer and Internship Program, focusing on recruitment, training, and management of volunteers and interns.
  • Act as a liaison for the GLN community, engaging with learners and supporters.
  • Handle incoming calls to the GLN office, addressing urgent matters as they arise.
  • Maintain partnerships with other organizations, coordinating logistics for class hosting.
  • Support the Executive Director and leadership team with daily operational tasks as needed.
  • Adapt work hours to accommodate volunteer schedules, including evenings when necessary.
  • Assist with Teacher Training sessions, typically held on Sundays throughout the year.

Compensation:

The annual salary for this position is $40,000, distributed as $3,000 per month for 11 months, with a final payment of $7,000 after the 12th month. We offer opportunities for raises, bonuses, and promotions based on performance and commitment.

Benefits:

Our benefits package includes paid vacation, sick leave, health insurance, and potential salary increases based on performance. Additionally, we offer a generous 401k plan with employer matching and complimentary language classes during employment.

Additional Perks:

  • Significant opportunities for personal and professional development.
  • A vibrant, diverse, and creative workplace culture.
  • A valuable experience for learning and self-improvement.
  • Access to a broad network of professional contacts.
  • Opportunity to learn languages at no cost after working hours.

Ideal Candidate Profile:

  • Demonstrates high emotional intelligence.
  • Possesses excellent verbal and written communication skills.
  • Exhibits strong customer service abilities.
  • Highly organized and punctual.
  • Maintains a positive attitude, flexibility, patience, professionalism, and a desire to learn and grow.

Application Process:

Interested candidates should submit their resume along with a brief cover letter detailing relevant experience in customer service, management, administrative tasks, and program coordination.

For more information about GLN, please visit our website.

International Applicants:

  • Applicants should clarify their US residency or visa status regarding employment eligibility.

Hiring Timeline:

  • Interviews will be conducted both in-person and virtually.
  • Training will be available in-person and online.
  • We aim to fill this position promptly, contingent on the hiring process.