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Director of Legal Knowledge and Operations
2 months ago
VetJobs is a leading provider of digital infrastructure solutions, operating over 250 data centers across the globe. As a Senior Manager, Knowledge Management and Strategy, you will play a key role in shaping our next-gen Legal team.
We are seeking an innovative and dynamic leader to join our team, responsible for driving the development and implementation of our Legal knowledge management strategy. This includes providing high-level strategic leadership and oversight, ensuring efficient requirements analysis, planning, and implementation, and working with all legal Practice groups and other stakeholders.
The successful candidate will lead and supervise members of the knowledge management team and be responsible for delivering a wide range of knowledge programs and projects to connect our people to the knowledge they need to perform.
Key Responsibilities:- Strategy:
- Develop and communicate the Legal department's knowledge strategy.
- Drive strategic goals, detailed program workplans and implementation roadmaps.
- Define and track key performance indicators as measures of success.
- Project Leadership:
- Lead and coordinate knowledge initiatives to streamline processes and drive practice effectiveness, ensuring their successful implementation and integration into existing workflows.
- Continuous Improvement & Transformation:
- Identify opportunities and lead initiatives to leverage operations solutions or technological solutions to enhance Legal's knowledge use and access.
- Identify enhancements to policies, processes, resources and tools, leveraging knowledge management best practices, to enhance efficiency and effectiveness for our Legal teams.
- Team Leadership:
- Oversee members of the knowledge management team in the delivery of a wide range of new and existing knowledge programs, projects and activities.
- Practice Area Coordination:
- Lead the knowledge management team in coordinating with individual Practice Area leaders and teams to develop and guide the implementation of practice-specific knowledge projects.
- Policy and Governance:
- Play a key role in developing and overseeing knowledge policies and governance principles impacting knowledge resources, tools, systems and processes to enable the knowledge management strategy.
- Awareness and Communication:
- Lead the development and implementation of a communication and awareness program to raise awareness and highlight the value of available and planned knowledge resources, tools, systems and processes.
- Documentation:
- Draft knowledge training materials, policy documents, strategy statements, presentations, and other key documentation and materials.
- Reporting:
- Coordinate the preparation of periodic knowledge status reports to leadership.
- Professional Development:
- Attend external training and conferences to stay up to date with developments relating to legal knowledge management and technology.
- Additional Duties:
- Perform other duties as assigned or required to meet Legal department goals and objectives.
- Bachelor's degree required.
- JD, LLB, LLM, MBA or similar advanced degree a strong plus.
- 6+ years of related experience leading strategic knowledge-related projects.
- Demonstrated ability to lead strategic projects using change management practices to facilitate transitions related to technology, processes, and people.
- Previous experience in writing policies, procedures and documentation, preferable within a legal or regulatory environment.
- Familiarity and comfort with technology tools typically used in legal departments or law firms.