Shift Leader

4 days ago


Los Angeles, California, United States Yogurtland Full time
Job Overview

The Shift Supervisor plays a crucial role in ensuring the smooth operation of our stores. As a key member of the management team, you will be responsible for maintaining high standards of customer service, product quality, and store appearance.

Key Responsibilities
  • Assist the Store Manager in overseeing daily store operations, including cash handling, scheduling, and associate development.
  • Ensure compliance with company policies, procedures, and standards.
  • Lead by example, demonstrating excellent customer service skills and promoting a positive work environment.
  • Collaborate with the Store Manager to develop and implement strategies to drive sales growth and improve store performance.
  • Conduct regular audits to ensure adherence to health and safety standards, as well as cleanliness and maintenance protocols.
  • Provide coaching and guidance to associates to enhance their skills and knowledge.
  • Stay up-to-date with company initiatives and programs, and communicate effectively with the Store Manager and other team members.
Requirements
  • Previous supervisory experience in a retail or food service environment.
  • Ability to maintain confidentiality and handle sensitive information.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
  • Basic management skills, including scheduling, inventory management, and conflict resolution.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer

As a Shift Supervisor with Yogurtland, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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