Shift Leader

1 day ago


Los Angeles, California, United States Yogurtland Full time
Job Overview

As a Shift Leader at Yogurtland, you will play a critical role in ensuring the success of our stores. You will be responsible for leading a team of associates, ensuring that company standards are met, and providing exceptional customer service.

Key Responsibilities
  • Cash Handling: You will be accountable for funds and responsible for cash handling, including drawer balancing and safe deposits.
  • Shift Scheduling: You will assist with shift scheduling and coordinate individual associate duties throughout the shift.
  • Training and Development: You will assist in training, coaching, and development of newly hired associates.
  • Customer Service: You will be the role-model for outstanding customer service and overall associate standards.
  • Cleanliness and Safety: You will ensure that cleanliness, health, and safety standards are maintained at all times.
Requirements
  • Previous supervisory experience preferred but not required.
  • Ability to maintain confidential information in the strictest of confidence.
  • Ability to maintain a fast pace and problem solve quickly and effectively.
  • Effective customer service skills delivered with a friendly disposition.
  • Basic management skills and ability to handle responsibility.
  • Ability to communicate clearly and concisely.
Physical Requirements
  • Continuous walking, standing, hand use, and cash register operation.
  • Frequent bending, neck flexion, twisting, and lifting up to 25 lbs from shoulder to shoulder.
  • Occasional squatting, climbing, kneeling, and lifting up to 50 lbs from floor to shoulder.
Notes
  1. As an absolute condition of employment, associates are required to sign certain confidentiality and non-disclosure agreements.
  2. Employee(s) may perform other duties as assigned, including work in other functional areas to cover absence(s), equalize peak work periods, or otherwise balance workload(s).

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