Technical Support Engineer

4 days ago


Miami, Florida, United States Precision Healthcare Specialists Full time
Job Summary

Precision Healthcare Specialists requires an IT Support specialist to maintain the reliability and performance of our computer systems. As an IT Support specialist, you will resolve employee IT requests, provide expert advice, gather and analyze data to diagnose problems, and more.

This role is ideal for individuals with a passion for technology and excellent problem-solving skills. If you're looking for a challenging and rewarding role, apply now

Estimated Salary: $70,000 - $90,000 per year, based on experience.

Key Duties and Responsibilities
  • Responding to IT support requests from employees in a timely and efficient manner
  • Offering technical guidance to employees on using computer systems effectively
  • Identifying and resolving computer system issues
  • Configuring and troubleshooting computer settings and permissions
  • Creating sign ins for new hires during onboarding
  • Installing and updating software and hardware drivers as required
  • Informing employees of the status of their service requests
  • Logging and updating service requests and tickets
Requirements
  • A degree in computer science or a related field
  • At least 2+ years of IT support experience; healthcare IT experience preferred


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