Customer Service Representative

4 weeks ago


Sioux Falls, South Dakota, United States Butler Ag Full time

We are seeking a highly motivated and organized Receptionist to join our team at Butler Machinery Company. In this role, you will be the first point of contact for visitors and callers, providing exceptional customer service and ensuring a positive experience for all.

Responsibilities:

Customer Service:

• Answer incoming telephone calls and direct callers to the appropriate team member or department.

• Welcome on-site visitors and announce them to the appropriate team member.

Administrative Support:

• Assist with scanning and filing of paperwork for various departments.

• Sort and distribute incoming mail and prepare outgoing mail.

• Assist the Office Manager with various tasks, including inventory management and event coordination.

Communication and Organization:

• Maintain accurate records and update associate listings and phone listings.

• Have awareness of associate schedules to best serve our customers.

• Perform other duties as assigned.

Requirements:

• A minimum of 1 year of experience, training, or education required.

• Previous phone experience.

• Experience with Excel, Word, and PowerPoint.

• Excellent verbal and written communication skills.

• Great customer service skills.

• Detail-oriented and strong organizational skills.

We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off. If you are a self-motivated and forward-thinking individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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