Customer Service Representative

4 weeks ago


Sioux Falls, South Dakota, United States Volunteers of America, Dakotas Full time
Job Description

At Volunteers of America, Dakotas, we are seeking a highly organized and customer-focused Customer Service Representative to join our team. This part-time role is perfect for someone who enjoys interacting with people and wants to contribute to a positive community environment.

We are a nonprofit redistribution center that receives large quantities of high-quality, highly needed goods and distributes them to nonprofit members, including nonprofits, schools, and churches. As a Customer Service Representative, you'll contribute to the success of this innovative program by greeting and assisting members, processing transactions, and providing exceptional customer service.

Key Responsibilities:

  • Welcome and engage with members, providing exceptional customer service.
  • Process transactions efficiently using the Clover point of sale system.
  • Assist members in finding products and answering their questions.
  • Stay informed about promotions, administrative fees, and product details.
  • Help with stocking and rotating products.
  • Unload, test, and sort donated items.
  • Perform cleaning tasks to maintain a safe and sanitary environment.

Requirements:

  • High School Diploma and/or state education requirements preferred.
  • No prior experience required, but customer service, retail, or warehouse experience is a plus.
  • Valid driver's license required.
  • Must be at least 18 years of age.

Physical Demands:

  • Ability to stand, walk, sit, manually manipulate, reach outward and above shoulders, speak, and bend on a daily basis.
  • Capability to lift, carry, push, or pull up to 50 lbs on a daily basis.

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.



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