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Guest Service Support Expert

2 months ago

Newark, New Jersey, United States Marriott Full time
About the Role

We are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at Marriott International. As a key member of our food and beverage operations, you will play a critical role in delivering exceptional customer experiences and ensuring the smooth operation of our restaurants and bars.

Key Responsibilities
  • Provide exceptional customer service and support to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Assist with food and beverage operations, including setting tables, assisting the kitchen, and cleaning work areas and replenishing supplies.
  • Work collaboratively with other team members to ensure seamless service delivery and maintain a clean and safe working environment.
  • Participate in ongoing training and development to enhance your skills and knowledge, staying up-to-date with company policies and procedures.
Requirements
  • High school diploma or equivalent required; previous experience in a food and beverage environment preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to lift up to 25 pounds and stand for extended periods, with frequent walking and moving around.
About Marriott International

Marriott International is a global hospitality leader, committed to delivering exceptional experiences for our guests and creating opportunities for our associates to grow and develop their careers. We are proud to be an equal opportunity employer, dedicated to diversity and inclusion in all aspects of our business.