Customer Service Representative

6 days ago


Rosemead, California, United States Circle K Full time
Lead Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth.

Key Responsibilities:

  • Provide outstanding customer service, ensuring a positive shopping experience for all customers
  • Lead shifts, manage store operations, and supervise a team of sales associates
  • Drive sales growth through effective merchandising, promotions, and customer engagement
  • Maintain a clean and organized store environment, adhering to company standards
  • Collaborate with the store management team to achieve sales goals and improve store performance

Requirements:

  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Excellent communication and leadership skills
  • Ability to work a flexible schedule, including evenings and weekends
  • Strong problem-solving and analytical skills

What We Offer:

  • Competitive hourly rate
  • Opportunities for career advancement and professional growth
  • Flexible scheduling and work-life balance
  • Comprehensive training and development programs
  • Discounts on Circle K products and services

About Circle K:

Circle K is a leading convenience store chain with a commitment to providing excellent customer service and a positive shopping experience. We offer a dynamic work environment, opportunities for career growth, and a competitive compensation package.



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