Customer Service Representative

2 months ago


Rosemead, California, United States U-Haul Full time
Customer Service Representative Job Description

U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.

Key Responsibilities:
  • Assist customers with U-Haul products and services
  • Use U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers about products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fulfill propane and drive a forklift (certification offered through U-Haul)
Requirements:
  • Valid driver's license and good driving record
  • High school diploma or equivalent
Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear.

The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, and positioning oneself to reach objects at varying heights.

U-Haul is an equal opportunity employer and welcomes applicants from diverse backgrounds. We offer a range of benefits, including career stability, opportunities for advancement, and a healthy work environment.



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