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HR Service Center Representative
2 months ago
We are seeking a highly skilled and detail-oriented HR Service Center Representative to join our team at Panda Restaurant Group. As an HR Service Center Representative, you will be responsible for providing exceptional customer service to our internal employees, addressing their HR-related inquiries, and ensuring timely and accurate resolution of their concerns.
Key Responsibilities- HR Support: Provide responsive and professional support to internal employees on HR-related matters, including benefits, hiring processes, and employment verification.
- Training and Development: Conduct training sessions at regional Operations meetings to educate employees on HR processes and company benefits, focusing on location-specific issues.
- Specialized Assignments: Handle specialized tasks involving unemployment claims, leaves of absence, state-specific tax forms, and other HR activities to ensure accurate and timely processing.
- Documentation and Record-Keeping: Ensure accurate documentation is prepared for new hire transactions and existing employee changes.
- Process Improvement: Collaborate with Operations and other functions to identify areas for improvement in HR processes and implement technology-driven solutions.
- Hybrid Work Schedule: Enjoy a flexible work arrangement that balances work and personal life.
- Competitive Benefits: Receive comprehensive benefits, including 401K with company match, yearly bonus opportunity, full medical, dental, and vision insurance, and more.
- Professional Growth: Pursue continuous education assistance and scholarships to enhance your skills and career.
- Work-Life Balance: Enjoy paid time off, starting at 15 days, with 7 federal holidays, and bereavement leave.
- Education: Bachelor's degree required.
- Experience: Minimum two years of experience in a retail/hospitality operations environment, preferably with HR-related responsibilities.
- Training and Certifications: Successful completion of initial and periodically required trainings, including obtaining a valid Food Handler's Card within 30 days of employment.
