Customer Experience Specialist

3 weeks ago


Oswego, New York, United States Walgreens Full time

Walgreens is committed to providing a positive and supportive work environment for all employees. As a Pharmacy Customer Service Associate, you will be part of a dynamic team that prioritizes customer satisfaction and employee well-being.

Job Description

In this role, you will be responsible for:

Main Responsibilities
  • Engage with customers to understand their needs and provide personalized solutions.
  • Process prescriptions accurately and efficiently, ensuring timely delivery to customers.
  • Maintain a clean and organized workspace, adhering to regulatory standards.
  • Collaborate with pharmacists and other team members to optimize workflows and improve patient outcomes.
Preferred Qualifications
  • High school diploma or equivalent required; bachelor's degree in Pharmacy or related field preferred.
  • Previous experience in retail or healthcare settings (optional).
  • Knowledge of pharmacy software and systems (e.g., Epic, Cerner) a plus.
  • Excellent communication and problem-solving skills essential.
Estimated Salary

The estimated salary range for this position is $42,000 - $52,000 per year, based on location and experience.



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