Intake Supervisor

7 days ago


New York, New York, United States City of New York Full time
Job Title: Intake Supervisor

Job Summary:

We are seeking a highly skilled Intake Supervisor to join our team at the City of New York. The successful candidate will be responsible for providing direct supervision to paralegal staff, monitoring assignments, and ensuring all work is completed in a timely and efficient manner.

Key Responsibilities:

  • Provide direct supervision to paralegal staff and monitor assignments to ensure timely completion.
  • Prepare ad hoc narrative and statistical reports for program analysis and work measurement.
  • Provide feedback to superiors on issues identified in the unit.
  • Proofread for accuracy all work data entered by paralegal staff to ensure the reliability of the unit database.
  • Review time and leave usage, prepare evaluations/performance reports.
  • Conduct regular meetings with paralegal staff and keep them informed of current changes in policy and procedure.
  • Perform other duties as assigned by the Supplemental Needs Trust Monitoring Unit Supervisor.

Requirements:

  • A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty.
  • Or an associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described above.
  • Or a four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described above.
  • Education and/or experience equivalent to the above requirements. However, all candidates must possess the one year of administrative or supervisory experience as described above.

About the City of New York:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.


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