Account Manager
4 days ago
We are seeking a highly skilled Account Manager to join our team at All Service Equipment Corp. This role is responsible for providing exceptional customer experiences, driving growth, and ensuring high retention rates.
Key Responsibilities- Develop and execute strategies to drive growth within the existing contract customer base.
- Identify and address at-risk customers early to prevent churn.
- Work closely with the Client Concierge Manager to ensure seamless handoffs of new accounts from sales and coordination with implementation, customer service, and service operations.
- Bundled Help Desk functions and oversee the group email address as a particular function within the team.
- Assign a single CC member to a new contract implementation role with the manager serving as back-up.
- Link concepts to action on strategic and tactical levels.
- Exceptional problem-solving skills.
- Exceptional listening skills.
- Ability to work in a fast-paced environment.
- Outstanding Customer Service.
- Time management and multitasking skills to handle multiple tasks and clients at once.
We offer a comprehensive benefits package, including:
- 401(k) matching.
- Dental insurance.
- Health insurance.
- Life insurance.
- Paid time off.
- Professional development assistance.
- Referral program.
- Retirement plan.
- Vision insurance.
Employee perks & discounts on various services, such as wireless plans, entertainment, sporting events, and gym reimbursement program.
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Account Manager
6 days ago
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Account Manager
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