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Customer Service Representative

2 months ago

Easton, Maryland, United States Giant Food Full time

About Giant Food

Giant Food is a leading grocery retailer in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Our mission is to provide exceptional customer service and quality products to our community.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and supporting our sales team in achieving sales goals.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including stocking shelves, creating displays, and ensuring a neat and tidy store appearance.
  • Support the sales team in achieving sales goals, including promoting products, managing inventory, and maintaining accurate records.
  • Work collaboratively with other team members to achieve store objectives and provide a positive shopping experience for customers.

Why Work at Giant Food?

At Giant Food, we value our employees and offer opportunities for career growth and development. We are committed to providing a positive and inclusive work environment, where employees can thrive and reach their full potential. We offer competitive pay, benefits, and a comprehensive training program to ensure our employees have the skills and knowledge needed to succeed in their roles.