Field Service Engineer

2 weeks ago


Lebanon, Pennsylvania, United States Thermo Fisher Scientific Full time
Job Summary

We are seeking a highly motivated and detail-oriented Field Service Engineer to join our team at Thermo Fisher Scientific. As a Field Service Engineer, you will be responsible for providing excellent customer service and technical support to our clients in the medical and laboratory instrumentation industry.

Key Responsibilities:

  • Perform various instrument service processes and procedures, including solving issues, implementing repairs, and completing preventive maintenance.
  • Develop and maintain positive customer relationships to better understand customer needs and provide additional service solutions.
  • Document repair actions and timely reporting, as well as maintaining an approved parts inventory.
  • Handle spare parts, tools, and test equipment, ensuring calibration.
  • Participate in training, mentoring, and shadowing opportunities to enhance technical skills and knowledge.

Requirements:

  • Bachelor's degree or higher in Engineering, such as Chemical, Bio-medical, Mechanical, or Electrical.
  • Must be legally authorized to work in the United States without requiring sponsorship.
  • Possess a valid driver's license with a history of a good driving record.
  • Flexibility to relocate within the United States upon completion of the 12-month Apprentice Program, if applicable.
  • Professional capacities in communication, self-motivation, collaborative and independent work, leadership, and communication skills.

Benefits:

  • Company car and fuel expenses provided.
  • $5,000 sign-on bonus.
  • $27.13 per hour.
  • Annual incentive bonus plan.
  • 401K with company match (eligible to participate after one year of service).
  • Health benefits, tuition reimbursement, and a range of other employee benefits.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.



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