Customer Service Representative
4 weeks ago
Job Summary:
We are seeking a Customer Service Representative to join our team at Hannaford Supermarkets. As a Customer Service Representative, you will be responsible for providing outstanding friendly customer service, observing and following all company policies and established procedures, and maintaining a neat, well-groomed personal appearance at all times.
Key Responsibilities:
- Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Operate a cash register, process transactions, and handle customer payments.
- Restock shelves, maintain a clean and organized store environment, and perform other tasks as assigned by management.
- Work effectively in a fast-paced environment, meeting productivity and quality standards.
- Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.
Requirements:
- Effective communication and customer service skills.
- Ability to work in a team environment and adapt to changing situations.
- Basic math skills and accuracy with handling cash and operating a cash register.
- Ability to stand for long periods, lift up to 25 pounds, and move quickly in a fast-paced environment.
Preferred Qualifications:
- Previous customer service experience in a retail environment.
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Basic computer skills and familiarity with point-of-sale systems.
What We Offer:
- A competitive hourly rate.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Opportunities for career advancement and professional growth.
Equal Opportunity Employer:
Hannaford Supermarkets is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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