Customer Service Representative

4 weeks ago


Middleboro, Massachusetts, United States Hannaford Supermarkets Full time

Job Summary:

We are seeking a Customer Service Representative to join our team at Hannaford Supermarkets. As a Customer Service Representative, you will be responsible for providing outstanding friendly customer service, observing and following all company policies and established procedures, and maintaining a neat, well-groomed personal appearance at all times.

Key Responsibilities:

  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Operate a cash register, process transactions, and handle customer payments.
  • Restock shelves, maintain a clean and organized store environment, and perform other tasks as assigned by management.
  • Work effectively in a fast-paced environment, meeting productivity and quality standards.
  • Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.

Requirements:

  • Effective communication and customer service skills.
  • Ability to work in a team environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods, lift up to 25 pounds, and move quickly in a fast-paced environment.

Preferred Qualifications:

  • Previous customer service experience in a retail environment.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Basic computer skills and familiarity with point-of-sale systems.

What We Offer:

  • A competitive hourly rate.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for career advancement and professional growth.

Equal Opportunity Employer:

Hannaford Supermarkets is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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