Chronic Care Pharmacy Specialist

2 weeks ago

Cambridge, Massachusetts, United States AndHealth Full time
Job Overview

Position: Pharmacy Liaison

Employment Type: Full Time

Location: Cambridge, OH

AndHealth is a pioneering healthcare technology organization dedicated to empowering individuals to overcome chronic health challenges. Our mission is to provide exceptional specialty care that is both accessible and affordable. We collaborate with health systems, community health centers, insurance plans, and employers to eliminate obstacles to care, ensuring equitable access for all individuals.

We are seeking Pharmacy Liaisons to fulfill a vital role within AndHealth. This position is based at our partner health center in Cambridge, OH.

Key Responsibilities:

  • Engage proactively with patients managing chronic health conditions to verify benefits and identify suitable secondary coverage options.
  • Conduct insurance verifications and medication coverage assessments, collaborating with healthcare providers to navigate formulary limitations.
  • Facilitate the completion of prior authorizations or appeals necessary for securing medication access for patients.
  • Maintain regular communication with patients regarding their medication usage and ongoing requirements, liaising with in-house or contracted pharmacies.
  • Perform routine evaluations of patients' medication usage and identify any concerns or side effects they may be experiencing.
  • Consult with pharmacists or healthcare providers on all clinical aspects of patient care, directing clinical interventions or counseling to the appropriate licensed professional.
  • Assist patients in scheduling prescriptions, refills, or deliveries.
  • Document all patient interactions within specialty pharmacy software.
  • Generate regular reports to identify new patients, upcoming medication needs, and adherence-related metrics.
  • Room patients attending in-person visits, collecting vital signs and updating relevant health information.
  • Ensure patients receive necessary lab work during visits, schedule follow-up appointments, and provide printed orders for additional tests.
  • Complete health questionnaires with patients as needed, utilizing tablets and other technologies.
  • Support patients in installing and accessing the AndHealth application on their mobile devices.
  • Manage patient referrals for specialty care.
  • Perform additional responsibilities as required.

Qualifications:

  • Bachelor's degree is preferred.
  • Certification as a Pharmacy Technician in the state of OH is required.
  • National certification (PTCB or ExCPT) is preferred.
  • Willingness to obtain and maintain licenses or certifications across multiple states is necessary.

Skills and Attributes:

  • Preferred experience of 3+ years in pharmacy or nurse navigation.
  • Exceptional written and verbal communication skills.
  • Strong attention to detail with the ability to manage multiple tasks simultaneously.
  • Comfortable with technology and adaptable to new systems.
  • Willingness to travel as required, with reliable transportation.
  • Organized and capable of working independently.

Additional Requirements:

  • Proof of negative TB skin test within the last 12 months.
  • Documentation of MMR immunity or a blood titer.
  • Documentation of Varicella vaccination or a blood titer.
  • Completion of Hepatitis B series.
  • Influenza vaccination is required.
  • COVID vaccination is required.
  • Additional health requirements may also apply.

What We Offer:

  • Commitment to equal investment and support for our employees and patients.
  • A dynamic and ambitious start-up environment that encourages innovation and learning.
  • Opportunities to demonstrate creativity and collaboration in a supportive team setting.
  • A welcoming team of skilled professionals, each contributing unique strengths.
  • Ongoing opportunities for personal and professional growth.
  • Eligibility for a comprehensive benefits package, including medical, dental, vision insurance, paid time off, and disability coverage.

We are an equal opportunity and affirmative action employer, dedicated to fostering diversity and inclusivity within our workforce. All applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.

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