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Patient Financial Specialist

2 months ago

Irving, Texas, United States Christus Health Full time

Job Summary:

The Patient Financial Specialist is a key member of the Revenue Cycle team at Christus Health, responsible for ensuring timely and efficient resolution of patient accounts. This role requires strong analytical and communication skills, with a focus on delivering exceptional customer service and meeting or exceeding key performance metrics.

Key Responsibilities:

  • Collect and analyze patient and payor information to facilitate account resolution
  • Perform revenue cycle functions in accordance with Christus Health's key performance metrics
  • Ensure departmental quality and productivity standards are met
  • Respond to account inquiries through written, verbal, or electronic correspondence
  • Maintain payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations
  • Collaborate with internal and external stakeholders to resolve outstanding questions and account issues

Requirements:

  • High School Diploma or equivalent required; post-HS education preferred
  • 1-3 years of experience in a multi-facility hospital business office environment preferred
  • College education, previous insurance company claims experience, and/or healthcare billing trade school education may be considered in lieu of formal hospital experience
  • Experience working within patient and outpatient billing requirements of UB-04 and HCFA 1500 billing forms preferred
  • Experience with Medicare & Medicaid billing processes and regulations preferred

Work Schedule:

TBD

Work Type:

Full-Time