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**General Manager
2 months ago
Job Summary:
The General Manager is a key leadership role responsible for leading a team of store department managers and driving business results in a single retail store. This leader will be accountable for all aspects of managing the store, including sales growth, expense control, and guest experience.
Key Responsibilities:
- Lead a high-performing team that consistently delivers top-line sales growth and maintains a focus on the welfare, health, and proper care of all animals.
- Develop and implement business strategies to drive sales growth, improve profitability, and enhance the guest experience.
- Manage store operations, including inventory management, payroll, and scheduling.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Collaborate with district and regional leaders to achieve business objectives and share best practices.
- Monitor and analyze sales data, customer feedback, and operational metrics to inform business decisions.
- Develop and implement plans to improve sales, customer satisfaction, and employee engagement.
- Manage and maintain a positive and inclusive store culture that promotes diversity, equity, and inclusion.
Requirements:
- 5+ years of retail management experience, preferably in a pet-related industry.
- Proven track record of driving sales growth, improving profitability, and enhancing the guest experience.
- Strong leadership and team management skills, with the ability to motivate and develop high-performing teams.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and stakeholders.
- Ability to analyze data, identify trends, and make informed business decisions.
- Strong problem-solving and conflict resolution skills, with the ability to navigate complex situations.
- Ability to work in a fast-paced environment, with a focus on delivering results and meeting deadlines.
What We Offer:
- A competitive salary and bonus structure.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.