Customer Service Representative
2 weeks ago
We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Representative at FAT WITCH BAKERY INC. In this role, you will be responsible for providing an exceptional shopping experience for our customers. Key responsibilities include operating the cash register, maintaining the store's appearance, and performing light cleaning duties.
Key Responsibilities:
- Greet each customer with a smile and provide assistance while they shop.
- Follow all safety and loss prevention procedures.
- Operate the register to process customer sales.
- Collect payments by cash and credit card.
- Take responsibility for stocking, inventory management, and store maintenance.
- Develop and maintain solid product knowledge to assist customers with their selections.
- Perform light cleaning duties, such as sweeping the floor and taking out the garbage.
Qualifications:
- High School Diploma or equivalent
- Ability to read, count, write, and communicate clearly and effectively
- Understanding of sales techniques and best practices in customer service
- Willingness to work effectively in a team environment
- Ability to quickly and accurately operate a register
- Flexibility to work a varied schedule, including evenings and weekends
- Punctuality and reliability
- Strong problem-solving skills and ability to handle customer inquiries or issues
- Basic knowledge of inventory management and stock replenishment
- Positive attitude and a passion for helping others
- Ability to adapt to a fast-paced retail environment
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