Electronics Support Specialist

3 weeks ago


Madison Heights, Michigan, United States Galco Industrial Full time
About the Position
Galco Industrial Electronics, Inc. is a leading provider of industrial and commercial electrical and electronic controls, automation, and motion products, repair, and engineering services. We are seeking a talented and customer-oriented Customer Service Representative to join our team in Madison Heights, Michigan. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and building long-term relationships with our customer accounts.

Key Responsibilities
Your primary responsibilities will include managing large amounts of incoming phone calls, identifying and assessing customer needs, and providing accurate and complete information. You will also be responsible for meeting personal and customer service team sales targets, handling customer complaints, and keeping records of customer interactions. Additionally, you will follow communication procedures, guidelines, and policies, and take the extra mile to engage customers.

Requirements
To be considered for this role, you must have proven customer support experience or experience as a Client Service Representative, a track record of over-achieving quota, and strong phone contact handling skills and active listening. Familiarity with CRM systems and practices is a plus. You must also be able to adapt/respond to different types of characters, communicate effectively, and multitask, prioritize, and manage time effectively.

Salary Range
$50,000 - $65,000 per year based on experience.

  • Madison Heights, Michigan, United States Galco Industrial Electronics Full time

    Job OverviewGalco Industrial Electronics is a leading distributor of industrial, electrical and electronic automation solutions. We stock over 50,000 products from top brands and offer same day shipping and emergency service.We are seeking an Electronics Repair Specialist to join our Repair/Engineering/Field Service department.


  • Madison Heights, Michigan, United States Galco Industrial Electronics Full time

    Company OverviewGalco Industrial Electronics, Inc. is a leading provider of industrial and commercial electrical and electronic controls, automation and motion products, repair, and engineering services. The company serves various industries across the country.

  • Help Desk Specialist

    3 weeks ago


    Madison Heights, Michigan, United States Galco Industrial Electronics Full time

    About the RoleGalco Industrial Electronics, Inc. is seeking a Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support and assistance to our customers via phone, email, and chat.You will work closely with our sales and engineering teams to ensure that customers receive the best possible service...


  • Madison Heights, Michigan, United States Galco Industrial Electronics Full time

    Job OverviewGalco Industrial Electronics, Inc. is seeking an Account Support Representative to join our team. As an Account Support Representative, you will be responsible for providing exceptional support and assistance to our customers, ensuring that they receive the best possible service and support.You will work closely with our sales and engineering...


  • Madison Heights, Michigan, United States Galco Industrial Full time

    Company OverviewGalco Industrial Electronics is a leading distributor of industrial, electrical, and electronic automation solutions. With over 400 brands in our portfolio, we offer a wide range of products to meet the needs of various industries.


  • Sterling Heights, Michigan, United States DCS Corp Full time

    Electronics Systems Specialist OpportunityFabricate, install and troubleshoot vehicle platform systems as an electronics specialist. This role offers a chance to work in the fast-paced world of DCS Corp's team at the Ground Vehicle Systems Center group located in Warren, MI.


  • Sterling Heights, Michigan, United States DCS Corp Full time

    Job SummaryDCS Corp is seeking an Electronics Systems Integration Specialist to join our team at the Ground Vehicle Systems Center group in Warren, MI.About the RoleThis position involves installing, troubleshooting, and testing vehicle platform systems. The successful candidate will work independently and as part of a team to fabricate, install, and...


  • Sterling Heights, Michigan, United States DCS Corp Full time

    At DCS Corp, we're seeking a skilled Electronics Systems Installation Specialist to join our team at the Ground Vehicle Systems Center in Warren, MI.Key Responsibilities:Install and troubleshoot sub-systems into various vehicle platforms, ensuring seamless integration of electronic systems.Test and verify sub-systems and complete assemblies, adhering to...


  • Madison Heights, Michigan, United States Micro Center Sales Corporation Full time

    **Career Opportunities at Micro Center Sales Corporation**We empower our employees to set their sights high and blaze their own trails, creating opportunities for growth and development.As a Retail Sales and Merchandising Associate, you will play a vital role in meeting the diverse needs of our customers, while also learning and growing within our...


  • Sterling Heights, Michigan, United States Recruit XL Full time

    Job OverviewWe are seeking a skilled Electronics Repair Specialist to join our team at Recruit XL. In this role, you will be responsible for the deployment and service of rental and service equipment to customers.Maintaining efficient stock levels and ensuring proper protocols and paperwork are followed are key aspects of this position. You will work within...


  • Sterling Heights, Michigan, United States Recruit XL Full time

    Job OverviewAt Recruit XL, we are seeking a skilled Electronics and Mechanical Repair Specialist to join our team. As a key member of our operations, you will oversee the repair, maintenance, and shipping of safety equipment for our local branch.The ideal candidate will possess 2 years of relevant experience or an Associate Degree in Electronic Repair. They...


  • Sterling Heights, Michigan, United States Volt Full time

    Job OverviewVolt is hiring a skilled Electronics Systems Specialist to work on the configuration, operation, and maintenance of hand-held portable computers, desktop systems, and servers in an industrial manufacturing environment. The ideal candidate will have prior work history and expertise in Windows operating systems management, as well as experience...


  • Sterling Heights, Michigan, United States DCS Corp Full time

    Job OverviewDetroit Center Systems (DCS) Corp is a leading provider of innovative solutions for the Ground Vehicle Systems Center group. As an Electronics Technician - Vehicle Platform Specialist, you will play a critical role in designing, installing, and troubleshooting complex electronic systems for various vehicle platforms.


  • Sterling Heights, Michigan, United States General Dynamics Full time

    We are seeking an Advanced Vehicle Electronics Specialist to join our team at General Dynamics Land Systems. The successful candidate will be responsible for designing and developing advanced vehicle electronics network architectures for ground combat vehicles. The ideal candidate will have a bachelor's degree in computer science, software engineering, or...


  • Sterling Heights, Michigan, United States Desktop & Depot Support Full time

    Job Description**About the Role**We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Sterling, Virginia.The successful candidate will be responsible for providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads, asset recovery, asset tagging,...


  • Madison Heights, Michigan, United States Galco Industrial Full time

    About the CompanyGalco Industrial Electronics, Inc. is a renowned provider of industrial and commercial electrical and electronic controls, automation and motion products, repair, and engineering services.We are seeking an experienced CUSTOMER SERVICE REPRESENTATIVE to act as a liaison, provide product/services information, answer questions, and resolve any...


  • Madison Heights, Michigan, United States MCM Staffing Full time

    Job Title: Administrative Support SpecialistAt MCM Staffing, we are seeking a highly skilled and detail-oriented Administrative Support Specialist to join our team. This is an exciting opportunity for an individual who excels in managing multiple tasks, prioritizing responsibilities, and ensuring seamless operations.Key Responsibilities:* Documentation and...


  • Madison Heights, Michigan, United States Choice Schools Full time

    Job Summary: Teacher Support SpecialistWe are looking for a highly skilled and experienced Teacher Support Specialist to join our team at Four Corners Montessori Academy. In this role, you will provide critical support to our teaching staff, helping to create a positive and productive learning environment for our students.Key Responsibilities:Collaborate...


  • Sterling Heights, Michigan, United States Dedrone Full time

    Are you looking for a challenging opportunity to develop cutting-edge electronic hardware solutions for aviation security? We're seeking a talented Senior Electronics Hardware Developer to join our electrical engineering team at Dedrone.Company OverviewDedrone is a pioneering company in the field of smart airspace security, providing comprehensive solutions...


  • Sterling Heights, Michigan, United States Nightwing Full time

    Job Title: Technical Support SpecialistLocation: Herndon, VAWe are seeking a highly skilled Technical Support Specialist to join our team at Nightwing. As a Technical Support Specialist, you will be responsible for providing technical support and maintenance services to our clients.The ideal candidate will have a minimum of six full years of relevant...