Desktop Support Specialist

3 weeks ago


Sterling Heights, Michigan, United States Desktop & Depot Support Full time
Job Description

**About the Role**

We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Sterling, Virginia.

The successful candidate will be responsible for providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads, asset recovery, asset tagging, printer support, client center (tech bar) support, IT service management updates, and other client support duties needed to maintain workstation operations and customer satisfaction.

About You

  • Previous working experience in desktop support is desired, but training will be provided for all entry-level new hires.
  • You have knowledge of PC imaging, experience with change management and incident management, and expertise in using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe.

About Us

VSO is a hybrid cloud and managed services consulting firm that takes pride in taking care of our employees. We offer ongoing learning and development opportunities to foster continuous growth.

Compensation

The estimated annual salary for this position is $60,000 - $80,000, depending on experience.



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