Customer Service Representative

4 weeks ago


Sioux Falls, South Dakota, United States Great West Casualty Company Full time

This role offers a unique opportunity to combine your customer service skills with your passion for the trucking industry. As a Customer Service Representative with our agency, you will partner with agents and insureds to support complex accounts. Your professionalism and ability to adapt and problem solve will serve you well in this position.

You will provide office and sales assistance by responding to requests for information, services, quotes, permits, authority, and licensing. This role offers a hybrid work schedule, with three days working in the office and two days working remotely. You will enjoy the peace of mind that comes from working for a long-time stable company with a great schedule and hours to accommodate your busy life.

Our agency offers a challenging career with a competitive compensation and benefits package, including a 37.5 hour work week, company paid continuing education, and opportunities to impact the organization through participation in committees. If you value education and continuous improvement, and you want to be valued for your contributions, come be part of our successful team.

Key qualifications for this role include excellent verbal and written communication skills, adaptability, and a desire to learn and grow. Customer service, administrative, or insurance experience is preferred, as is the ability to utilize computer software and obtain a PC license within the first 90 days of employment.



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