Desktop Support Specialist
4 hours ago
Ampcus Inc. is a leading provider of technology and business consulting services. We are seeking a skilled Desktop Support professional to join our team.
Key Responsibilities:
- Manage Active Directory and Group Policy configurations
- Provide technical support for Windows and iOS corporate devices
- Collaborate with cross-functional teams to resolve incidents and execute change tickets
- Install and configure business and common applications, including Microsoft and third-party tools
- Develop strong troubleshooting skills for desktop, laptop, and peripheral devices
Requirements:
- 3+ years of experience managing Microsoft Desktop Family Operating System (Win 7/10)
- Basic knowledge of Active Directory and Group Policy
- Good understanding of IT infrastructure concepts and components, including servers, network devices, and cloud services
Preferred Skills:
- Excellent verbal and written communication skills
- Effective time management, team handling, and organizational skills
- Client interaction and escalation management
Ampcus is an Equal Opportunity Employer. We welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans, or individuals with disabilities.
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