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Security Officer

2 months ago

Fond du Lac, Wisconsin, United States Advocate Health Full time
Job Summary

We are seeking a highly skilled and experienced Security Officer to join our team at Advocate Health. As a Security Officer, you will be responsible for ensuring the safety and security of our patients, visitors, and staff.

Key Responsibilities
  • Provide security services with professionalism, fairness, and compassion in challenging circumstances, adhering to policies, procedures, and training.
  • Perform routine responsibilities during interior and exterior patrols to ensure safety and security, including inspections, audits, and thorough contraband searches.
  • Respond to service calls, such as combative or threatening patients or visitors and team member incidents, and serve as a primary resource for de-escalation.
  • Investigate incidents that occur on Advocate Aurora property and complete timely and accurate reports.
  • Liaison with state and local law enforcement and first responder agencies, and coordinate, brief, and monitor law enforcement prisoner patient guard activities.
Requirements
  • Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained within two years of appointment.
  • A valid driver's license issued by the Division of Motor Vehicle.
  • Firearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice.
  • Certified in Conducted Energy Weapon (Taser) use within 90 days of hire and periodically thereafter.
Preferred Qualifications
  • Illinois team members must have completed State of Illinois 20-hour Basic Security Officer course.
  • Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients.
  • Demonstrated experience in quickly assessing dangerous situations and taking appropriate action.
  • Demonstrated ability in verbal and written communications.
Working Conditions
  • Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally.
  • Have 20/20 vision in both eyes or correctable to 20/20 with corrective lenses in both eyes.
  • May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards.