Front Desk Ambassador

2 days ago


Farmington, Connecticut, United States Arbor Lodging Management Full time
Job Summary

We are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at Arbor Lodging Management. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a memorable experience for all visitors.

About the Role

This is a full-time position that requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will be responsible for registering guests, verifying reservations, and handling any complaints or issues that may arise. In addition, you will assist with room key distribution, take reservations, and upsell additional facilities and services.

Requirements
  • A high school diploma or equivalent is required, with hotel front desk experience preferred.
  • You should have experience with hotel reservations software and Microsoft Windows.
  • An outgoing and friendly demeanor is essential, as well as excellent communication and organizational skills.
Benefits
  • A competitive salary of $40,000 - $50,000 per year.
  • Annual review with increase potential.
  • 401k program with company match.


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