Customer Service Ambassador

1 day ago


Farmington, Iowa, United States Children's Therapy Network Full time
About the Role

The Children's Therapy Network is seeking a highly skilled and dedicated individual to serve as a Front Desk/Office Assistant. As a key member of our client services team, you will be responsible for ensuring exceptional customer experiences, managing daily office operations, and providing administrative support.

Key Responsibilities
  • Client Relations: Develop strong relationships with customers, ensuring their needs are met and exceeded.
  • Operational Management: Oversee daily office operations, including scheduling, coordination, and record-keeping.
  • Communication and Collaboration: Maintain effective communication with therapists, administrative staff, and other stakeholders to ensure smooth workflow and collaboration.
  • Problem-Solving and Adaptability: Troubleshoot issues, adapt to changing circumstances, and maintain a calm and composed demeanor in high-pressure situations.
Requirements and Qualifications
  • A minimum of a High School Diploma or GED equivalent.
  • 2 years of customer service or related work experience.
  • Bilingual Spanish-English skills required.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and prioritize multiple tasks effectively.
Compensation and Benefits

This part-time position offers an estimated hourly compensation of $17-$20, depending on experience, and opportunities for growth and development within the organization.


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