Healthcare Crisis Triage Specialist
5 days ago
Job Summary
As a skilled healthcare professional, we are seeking an experienced Triage Nurse to join our team at Community Healthcare of Texas. This is an excellent opportunity for a motivated and compassionate individual who is passionate about delivering high-quality patient care in a fast-paced environment.
About the Role
This role requires a proactive approach to managing crisis situations, prioritizing calls, and assigning tasks to on-call staff. You will be working closely with patients, families, and colleagues to provide exceptional support and service.
Responsibilities
- Respond to all after-hours and/or weekend calls from sites, prioritize calls, and assign crisis visits to on-call staff.
- Distinguish needs, advise, and prioritize the need to assign on-call staff.
- Maintain a calm demeanor under pressure while providing excellent customer service.
- Follow up on requests and ensure timely resolution.
- Prepare complete reports on all activities for each site following each triage day.
Requirements
- RN licensure in the state of Texas.
- Minimum 1 year of nursing experience required.
- Hospice experience strongly preferred.
- Proficient skills in computer use are essential.
What We Offer
- Competitive salary: $80,000 - $110,000 per annum, depending on experience.
- Generous Paid Time Off Programs.
- Company-provided Life Insurance, Short- and Long-Term Disability.
- Medical, Dental, Vision benefits.
- Flexible Spending Account and Health Savings Account.
- Employee Assistance Program.
- Retirement Savings Plan.
- Mileage reimbursement for work-related travel.
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