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Executive Director of Operations

2 months ago

Naperville, Illinois, United States Granite City Food & Brewery Full time

Job Title: General Manager

About the Role:

We are seeking a highly skilled and experienced General Manager to lead our team at Granite City Food & Brewery. As a General Manager, you will be responsible for delivering exceptional customer service, managing a team of employees, and driving business results.

Key Responsibilities:

  • Lead by example and demonstrate a strong work ethic, with a focus on providing excellent customer service and ensuring a positive dining experience for all guests.
  • Analyze restaurant needs and make informed decisions to drive business growth and improve operational efficiency.
  • Identify and develop talent, making hiring decisions that align with our strategic goals and financial objectives.
  • Create a positive and inclusive work environment that fosters employee growth and development.

Requirements:

  • Proven track record of delivering exceptional customer service and driving business results in a fast-paced restaurant environment.
  • Five years of experience in hospitality or a related field, or equivalent degree in a relevant field.
  • Ability to inspire and develop employees, with a focus on personal and professional growth.
  • Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in MS Office and scheduling software.
  • Strong knowledge of store operations, finances, and ethical business practices.

What We Offer:

A competitive salary and opportunities for growth and development in a dynamic and supportive environment. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and driving business results, we encourage you to apply for this exciting opportunity.