Customer Service Representative

4 weeks ago


San Antonio, Texas, United States Ace Mart Restaurant Supply Co Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Ace Mart Restaurant Supply Co. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting clients in selecting top-notch commercial-grade restaurant equipment and supplies, and ensuring impeccably organized and well-stocked aisles.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in selecting food equipment and supplies, offering insights and recommendations to meet their needs.
  • Operate front registers (POS systems) and facilitate seamless transactions with a smile.
  • Collaborate with the sales team to maintain a clean and inviting environment, reflecting the essence of a food lover's paradise.
  • Participate in artistic merchandising, curating visually appealing displays that showcase our gourmet offerings and inspire culinary creativity.

Requirements:

  • Culinary passion and a deep love for food and restaurants.
  • Excellent customer service skills, embodying warmth, enthusiasm, and genuine care.
  • Tech savviness, able to operate a computer with ease for up to four hours at a time.
  • Physical stamina, able to stand and walk up to 8 hours a day, with the ability to lift/lower boxes and products up to 50 lbs.
  • Educational background, possessing a high school diploma or equivalent.

What We Offer:

  • A balanced work-life schedule with Sundays off and Paid Time Off.
  • A Lifestyle Spending Account.
  • Employee discounts and tuition reimbursement after the first year.
  • Paid time off for vacations and sick leave.
  • Medical, vision, and dental benefits.
  • Life insurance coverage for all associates.
  • A matching 401k program.
  • An opportunity to make a difference by putting our customers first.


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