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Patient Registration Coordinator

2 months ago

Fort Myers Beach, Florida, United States New Season Full time
Job Summary:

This position is responsible for performing administrative and clerical services in greeting, registering, and admitting patients in a healthcare facility. The ideal candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance.

Key Responsibilities:
  • Complete the pre-registration process for all new clients and schedule appointments accordingly.
  • Collect co-payments and patient financial responsibility at the time of service.
  • Ensure that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy.
  • Maintain strong communication with Program Directors, physicians, and other nursing staff regarding intakes.
  • Verify insurance benefits and obtain prior authorization as necessary.
  • Complete administrative tasks including answering phones, checking and delivering mail, maintaining supply inventory, anticipating supply needs, ordering supplies, and verifying receipt of supplies.
  • Maintain confidentiality and safeguard the operations of the business.
  • Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met.
Requirements:
  • High School Diploma or GED.
  • Minimum of 1-year receptionist and cashier or other related experience.
  • Minimum of 1-year of healthcare experience.
  • Strong customer service background.
  • Knowledge of electronic health records systems and medical insurance.
Working Conditions:

The ideal candidate will be able to operate in an open work area with moderate everyday noise.