Customer Experience Ambassador

5 days ago


Boise, Idaho, United States Horizon Credit Union Full time

Company Overview:

At Horizon Credit Union, we're committed to building a career that's as unique as you are. We believe in giving our members the tools and resources they need to succeed, and we're looking for talented individuals to join our team.

About Us:

We're a progressive credit union dedicated to providing exceptional service to our members. Our goal is to create a work environment that fosters collaboration, innovation, and growth, so you can build an amazing career with us.

Salary:

The estimated salary range for this position is between $45,000 and $60,000 per year, depending on your level of experience and qualifications.

Job Description:

We're seeking a Customer Experience Ambassador who will be responsible for delivering exceptional member service and support across various channels. As a key member of our team, you'll work closely with our members, colleagues, and other stakeholders to ensure seamless interactions and resolutions.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills
  • Prior experience in customer-facing roles or related fields
  • Strong problem-solving and conflict resolution skills
  • Able to work effectively in a fast-paced, dynamic environment

Benefits:

  • Ongoing training and development opportunities
  • Collaborative, supportive work environment
  • Competitive salary and benefits package
  • Flexible work arrangements and work-life balance initiatives

Others:

Please note that all applications must be submitted through our website. We thank all applicants for their interest; however, only those selected for an interview will be contacted. The salary range may vary based on location.



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