Pet Care Specialist

7 days ago


Boise, Idaho, United States Petco Full time
About Us

We are a leading health and wellness company focused on pet care, operating 1,500+ pet care centers in the U.S., Mexico and Puerto Rico.

Job Description

This role is perfect for individuals who share our passion for animal welfare, health, and handling. As a Pet Care Specialist - Sales and Customer Experience, you will:

  • Assist guests with selecting merchandise and services that meet their needs and preferences
  • Demonstrate expertise in animal nutrition, sales techniques, and customer service to create a great experience for each guest
  • Process transactions efficiently and effectively while maintaining a high level of customer satisfaction
  • Develop strong relationships with guests and their pets through deep understanding of their needs and preferences
  • Maintain a high level of product knowledge through training programs and stay up-to-date with industry trends and developments
Requirements

To be successful in this role, you must have:

  • A minimum of one year sales experience in a retail or customer-facing environment
  • In-depth knowledge of pet nutrition, sales techniques, and customer service principles
  • A professional appearance and demeanor, with a genuine interest in animals and their care
  • Excellent interpersonal and verbal communication skills, with the ability to build strong relationships with guests and colleagues
Estimated Salary Range: $40,000 - $60,000 per year

This role requires standing for long periods, lifting up to 50 lbs, and working varied shifts, including evenings, weekends, and holidays.


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