Senior Fraud Protection Services Leader

4 weeks ago


Birmingham, Alabama, United States First Horizon National Corporation Full time
About the Role

We are seeking a highly experienced and skilled professional to lead our Fraud Protection Services team. As the most senior officer in this organization, you will be responsible for developing and implementing the vision, strategy, and implementation of all activities within Fraud Protection Services for First Horizon.

Key Responsibilities
  • Provide leadership and vision for developing and implementing critical actions across fraud risk strategy, fraud prevention, fraud hotline, claims/disputes, and investigations.
  • Partner with executives, business leaders, support areas, external partners, regulators, and auditors to establish the strategic direction for Fraud Protection Services.
  • Develop a strategy that is flexible and adaptable to the fast-paced environment of the financial services industry.
  • Provide internal consulting on the fraud impacts from new products or changes to existing bank products.
  • Lead efforts to analyze the needs of various business units and recommend solutions that meet business objectives.
  • Develop a strong working relationship with Risk and Compliance.
  • Lead highly visible projects that require collaboration with multiple stakeholders to develop and implement change activity.
  • Promote ethics and compliance, and identify opportunities to enhance compliance within the organization.
Requirements
  • Bachelor's Degree required; Master's Degree preferred or combination of education and work experience.
  • Minimum of 8-10 years of industry experience required; 10+ years preferred.
  • Must have minimum of 8-10 years of personnel management experience.
  • Must have 8-10 years of payment or deposit experience.
About Us

First Horizon is a leading regional financial services company dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. We serve clients through a team of approximately 7,300 associates and 418 banking centers throughout the southeastern United States.

Benefits
  • Medical with wellness incentives, dental, and vision.
  • HSA with company match.
  • Maternity and parental leave.
  • Tuition reimbursement.
  • Mentor program.
  • 401(k) with 6% match.


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