Residential Support Specialist

2 days ago


Jacksonville, Florida, United States FirstService Residential Full time
About the Position

We are looking for a highly skilled Residential Support Specialist to join our team at FirstService Residential. As a Residential Support Specialist, you will provide exceptional support to our residents and ensure their needs are met.

About the Role:

  • Provide administrative support to residents, including answering phone calls, responding to emails, and resolving issues.
  • Manage and maintain accurate and up-to-date resident records and databases.
  • Coordinate resident requests, such as package delivery and mail forwarding.
  • Develop and implement effective communication strategies to engage residents.
  • Prepare and distribute resident newsletters and other communications.
  • Maintain confidentiality and handle sensitive information with discretion.

Requirements:

  • Associates degree with concentration in business or related field preferred.
  • Three to five years of related work experience.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.

What We Offer:

  • A competitive salary of $19.00 - $21.00 per hour.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Paid holidays and time off.


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