Residential Support Specialist
2 days ago
We are looking for a highly skilled Residential Support Specialist to join our team at FirstService Residential. As a Residential Support Specialist, you will provide exceptional support to our residents and ensure their needs are met.
About the Role:
- Provide administrative support to residents, including answering phone calls, responding to emails, and resolving issues.
- Manage and maintain accurate and up-to-date resident records and databases.
- Coordinate resident requests, such as package delivery and mail forwarding.
- Develop and implement effective communication strategies to engage residents.
- Prepare and distribute resident newsletters and other communications.
- Maintain confidentiality and handle sensitive information with discretion.
Requirements:
- Associates degree with concentration in business or related field preferred.
- Three to five years of related work experience.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
What We Offer:
- A competitive salary of $19.00 - $21.00 per hour.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) plan with company match.
- Paid holidays and time off.
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