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Checkout Services Specialist
2 months ago
Position Overview
The Checkout Services Specialist plays a crucial role in enhancing customer satisfaction and loyalty by ensuring a swift, accurate, and friendly checkout experience. This individual is responsible for efficiently packaging customer purchases and facilitating the transfer of groceries from the checkout area to the customer's vehicle. Key Responsibilities- Provide attentive service to customers; warmly greet, assist, and thank them in a prompt and friendly manner.
- Aid customers in placing their items onto the conveyor belt at the checkout.
- Package customer purchases carefully to avoid damage, transport groceries in a shopping cart to the customer's vehicle, and load them efficiently.
- Verify pricing of items across all departments as necessary.
- Manage restocking and utilize supply items effectively to minimize waste and maintain cost efficiency.
- Handle discarded or returned merchandise appropriately.
- Retrieve shopping carts from the parking lot and other designated areas, returning them to their proper locations.
- Maintain a clean and organized work environment, free from safety hazards; report any faulty equipment or hazards to management.
- Inform management of any incidents of theft, shoplifting, unauthorized markdowns, property damage, or any actions that violate company policies.
- Perform additional job-related tasks as assigned.
- Must meet legal and company policy age requirements to perform job functions.
- Proficient in reading, writing, and speaking English.
- Ability to comprehend and follow instructions in English.
- Authorized to work in the United States or capable of obtaining authorization.
- Successful completion of pre-employment drug screening and background checks.
- High integrity and reliability.
- Embodies Company Values by demonstrating commitment to the organization's goals and principles.
- Inspires and motivates team members through recognition and immediate feedback to foster a trusting environment.
- Results-Oriented by showing enthusiasm for the business and consistently delivering outcomes.
- Customer-Focused by prioritizing customer needs above all else.
- People-Centric by treating others with respect and dignity at all times.
- Adherence to all company policies and procedures.
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