Self Storage Customer Care Manager

1 week ago


Reston, Virginia, United States Public Storage Full time

Public Storage stands as the foremost leader in the self-storage sector, and we are currently seeking dedicated individuals for a managerial role.

Compensation: $17.15 Per Hour

Benefits Overview:

Our comprehensive rewards package is designed to support our team:

  • Flexible and Full-Time Work Schedules available from 9:30 AM to 6 PM (weekends until 5 PM)
  • Eligibility for Full-time Benefits after averaging 20+ hours, which include:
    • Medical, Dental, Vision, 401k with matching contributions, paid time off, sick leave, and flexible spending options
    • Company-sponsored life insurance, accidental death coverage, and exclusive discounts from vendors
  • Mileage reimbursement for travel between locations or for work-related duties
  • On-site company housing may be available at various locations (eligibility based on performance and tenure)
  • Performance-based bonuses available for our managers
  • Opportunity to work independently across multiple sites, engaging in both indoor and outdoor activities
  • Assessing customer storage requirements and providing recommendations, including the sale of packing and moving supplies
  • Conducting daily inspections of storage units to ensure inventory accuracy and availability for rental
  • Managing cash drawers and processing bank deposits as part of daily operations
  • Assisting customers with payment reminders and collection calls when necessary

Physical Demands:

  • Capability to lift and move items weighing up to 35 pounds
  • Ability to navigate facilities, spending up to 50% of time outdoors, including climbing stairs and operating large doors
  • Performing cleaning and maintenance tasks, including sweeping and mopping indoor areas, as well as maintaining the exterior grounds to ensure a clean and appealing environment


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