Patient Access Representative

3 weeks ago


Kansas City, Missouri, United States Children's Mercy Kansas City Full time
Job Summary

This position provides high-quality support services for registration and other related tasks within the revenue cycle. The data collection processes performed by this role have a direct impact on departments such as Health Information Management, Patient Financial Services, Customer Service, Patient Access, and Retail.

Key Responsibilities
  • Provide accurate and timely registration services to patients and families.
  • Collect and verify demographic and insurance information.
  • Process and manage patient accounts, including billing and payment.
  • Collaborate with healthcare teams to ensure seamless patient flow and efficient data collection.
  • Maintain accurate and up-to-date records and reports.
Requirements

To be successful in this role, you will need excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment. You will also need to be detail-oriented and able to maintain confidentiality.



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