Operations Director
19 hours ago
About the Role:
We are seeking a highly motivated and experienced Vice President, Operations to play a pivotal role in streamlining our operational processes and ensuring efficient franchise support. This role will manage the deployment of all system initiatives to stores in support of the larger strategic plan.
Key Responsibilities:
- Lead the deployment of all strategic plan programs and System initiatives to stores through a disciplined deployment process
- Define appropriate deployment strategy and schedules use of proper deployment mechanisms
- Make decisions on the prioritization and sequencing of program/initiative deployment that will enhance the probability of ultimate program success at the store level
- Drive a consistent approach to program deployment to help mitigate implementation risks and ensure system absorption and understanding of new programs/initiatives
- Oversee team responsible for relationships with key suppliers and vendors to ensure smooth operations
- Lead team that monitors and maintains quality standards for product and service delivery
- Analyze data to identify trends and areas for improvement
- Develop and manages the operations administration budget effectively
Requirements:
- Bachelor's degree in business administration, operations management, or a related field; MBA preferred
- 10 + years proven experience in operations within a franchised or multi-location retail environment
- 5+ years team leadership experience
- Experience in a restaurant/QSR brand strongly preferred
- Experience in a brand with 500+ locations
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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