Leadless Clinical Specialist, CRM

2 weeks ago

Nashville, Tennessee, United States Abbott Laboratories company Full time
About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.

Our 114,000 colleagues serve people in more than 160 countries. We are committed to advancing treatments for people with cardiovascular disease.

Job Summary

The Leadless Clinical Specialist provides technical, clinical, educational, and sales support to ensure safe adoption and growth of Abbott's leadless technology. This role works closely with internal and external customers to drive therapy adoption and procedural success.

Key Responsibilities
  • Develops and manages strategic programs to educate healthcare providers on indications for products to maximize adoption of the leadless CRM portfolio.
  • Provides clinical expertise for current and new customers.
  • Ability to work with customers to influence the outcome of procedures through presentations, data-driven analysis, and deep product knowledge.
  • Provides technical support in accordance with the instructions for use/trial protocol and best-practices to facilitate procedural consistency and best clinical outcomes.
  • Provides support for site performance and facilitates safe growth. Assists in education and training activities with physicians, support staff, and Abbott personnel.
  • Stays abreast of and communicates clinical data regarding overall leadless CRM products.
  • Therapy expert on products, hospital electronics system, device implantation, technology, patient indications, patient selection, reimbursement, and programming.
  • Educates physicians, nurses, educators, and other healthcare providers on the indications and selection of patients that are candidates for therapy.
  • Provides product and therapy technical support and service, including consultation at staff in-services and physician seminars.
  • Coordinates/delivers/implements programs and resources to facilitate market expansion and therapy access.
  • Provides market intelligence for fine-tuning of therapy training and expansion plans.
  • Oversees local education and training activities, including coordination and setup of procedure simulators, facilitation of simulated procedures, and procedural troubleshooting.
Requirements
  • Bachelor's degree in a relevant technical field or equivalent/related experience.
  • 3-5 years of clinical medical device experience or equivalent, ideally with CRM products.
  • A comprehensive ability to analyze and evaluate technologically complex devices.
  • Ability to collaborate and work with others effectively.
  • High-level of comfort in navigating the medical environment, including labs and hospital settings.
  • Proven success displaying confidence in leading and influencing customers; ability to confidently provide guidance to course correct as needed.
  • Ability to prepare and present effectively written and verbal communications.
  • Thorough familiarity with medical device industry policies, operations, and procedures.
  • Expert verbal and written communication, interpersonal, and presentation skills.
  • Demonstrated working knowledge of frequently used personal computer programs and applications, such as Microsoft Office.
Preferred Qualifications
  • Professional training/education certification or designation.
  • Previous sales experience and/or demonstrated business acumen.
About Abbott Laboratories

Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at , on Facebook at , and on Twitter @AbbottNews and @AbbottGlobal.

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