Clinical Specialist
2 weeks ago
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
Our 114,000 colleagues serve people in more than 160 countries. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.
What We OfferAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life.
You'll also have access to:
- Career development with an international company where you can grow the career you dream of
- Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the Freedom 2 Save (student debt program and FreeU (education benefit - an affordable and convenient path to getting a bachelor's degree
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists
The Leadless Clinical Specialist provides technical, clinical, educational and sales support to ensure safe adoption and growth of Abbott leadless technology.
The Leadless Clinical Specialist works closely with internal and external customers to drive therapy adoption and procedural success.
Key responsibilities include:
- Developing and managing strategic programs to educate healthcare providers on indications for products to maximize adoption of the leadless CRM portfolio
- Providing clinical expertise for current and new customers
- Ability to work with customers to influence the outcome of procedures through presentations, data-driven analysis and deep product knowledge
- Providing technical support in accordance with the instructions for use/trial protocol, and best-practices to facilitate procedural consistency and best clinical outcomes
- Providing support for site performance and facilitating safe growth
- Assisting in education and training activities with physicians, support staff and Abbott personnel
- Staying abreast of and communicating clinical data regarding overall leadless CRM products
- Therapy expert on products, hospital electronics system, device implantation, technology, patient indications, patient selection, reimbursement, and programming
- Educating physicians, nurses, educators, and other health care providers on the indications and selection of patients that are candidates for therapy
- Providing product and therapy technical support and service, including consultation at staff in-services and physician seminars
- Coordinating/delivering/implementing programs and resources to facilitate market expansion and therapy access
- Providing market intelligence for fine-tuning of therapy training and expansion plans
- Overseeing local education and training activities including coordination and set up procedure simulators, facilitation of simulated procedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/post procedures
- Developing and maintaining comprehensive clinical and technical product knowledge
- Understanding current published leadless CRM and relevant literature
- Recognizing and understanding competitive products, industry trends, and leadless CRM portfolio
- Liaison with marketing for technology improvements and next generation needs
- Completing administrative reporting as assigned
To be successful in this role, you will need:
- Bachelor's degree in a relevant technical field, engineering) or equivalent/related experience
- 3-5 years clinical medical device experience or equivalent, ideally with CRM products
- A comprehensive ability to analyze and evaluate technologically complex devices
- Ability to collaborate and work with others effectively
- High-level of comfort in navigating the medical environment, to include labs and hospital settings
- Proven success displaying confidence in leading & influencing customers; ability to confidently provide guidance to course correct as needed
- Ability to prepare and present effectively written and verbal communications
- Thorough familiarity with medical device industry policies, operations and procedures
- Expert verbal and written communication, interpersonal and presentation skills
- Demonstrated working knowledge of frequently used personal computer programs and applications, such as, Microsoft Office
This position requires a considerable amount of business travel.
Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s).
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