Tax Office Manager

3 days ago


Richmond, Texas, United States H&R Block Full time
Lead a Team of Tax Professionals

At H&R Block, we're looking for a skilled Multi-Unit Team Leader to oversee the operations of three tax offices. As a leader, you'll be responsible for managing office staffing, operations, and logistics, as well as developing local partnerships and managing office community involvement.

Key Responsibilities:

  • Manage office staffing, operations, and logistics for multiple offices
  • Partner with the District General Manager to create and implement office-level growth plans and client growth targets
  • Assist DGM in recruiting and interviewing candidates for tax office associate positions
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
  • Travel between offices as required

Requirements:

  • People management experience, with the demonstrated ability to grow and develop associates
  • Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
  • Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
  • Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
  • Computer proficient with the ability to use MS Office
  • Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course

About H&R Block:

We're a company that values diversity, inclusion, and community involvement. Our Connected Culture is built on trust, care, and connections, and we're committed to creating an environment where everyone feels safe to bring their authentic self to work every day.

We're an equal opportunity employer and welcome candidates from all backgrounds. If you're looking to make a meaningful impact, H&R Block is the place for you.


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