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Benefits Associate
4 weeks ago
We are seeking a skilled Benefits Associate to join our team at New York Life Insurance Co. As a key member of our Human Resources department, you will play a critical role in supporting the financial security and success of our employees and policy owners.
Key Responsibilities- Assist employees in navigating benefits options, eligibility, and claims processes with a friendly and professional demeanor.
- Review weekly HW files by importing data into Excel, analyzing for discrepancies, and coordinating with our third-party administrator (TPA) to resolve any variances.
- Research and respond to employee benefit issues, and the completion of required documents.
- Testing to ensure HW deductions are correct on paychecks including annual enrollment testing, system update testing and compensation wage type implementation testing.
- Help with various projects as needed.
- Work closely with benefits departments to support overall employee satisfaction and engagement.
- Bachelors' Degree plus 2-3 years' experience in Benefits preferred.
- Proficient knowledge of Microsoft Office - Word, Excel, Access, PowerPoint.
- Strong analytical skills including Excel (VLOOKUP, pivot tables, spreadsheet compares, text to spreadsheet conversion, formulas).
- Excellent verbal and written communications - position requires daily communications with participants including agents, employees, retirees, as well as vendors and HR partners.
New York Life Insurance Co is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community.
