Benefits Consultant

4 weeks ago

New York, New York, United States Conner Strong & Buckelew Companies, LLC Full time
Job Summary

We are seeking a highly skilled Benefits Consultant to join our team at Conner Strong & Buckelew Companies, LLC. As a key member of our service team, you will be responsible for assisting in servicing a portfolio of accounts, working closely with our Employee Benefit Consultants to ensure client satisfaction and retention standards are met.

Key Responsibilities:

  • Support the EB Consultant in servicing a portfolio of accounts, representing approximately $1,500,000 - $3,000,000 in expected revenue.
  • Analyze and negotiate rate renewals and year-end financials on behalf of clients, collaborating with the EB Consultant to ensure proactive preparation for renewal negotiation processes.
  • Participate in client strategy processes to develop bid specifications, vendor selection, and management of RFP processes, analysis and presentation of proposals and recommendations, coordination of finalist/site visits, and development of employee communications.
  • Responsible for analyzing employee benefit programs, contribution policy, eligibility requirements, and client objectives, operating within client budgetary constraints and servicing and administrative requirements to develop plan design recommendations.
  • Participate in developing recommendations for alternate vendor relationships, plan designs, and contribution strategies relative to the customer's budgetary, recruitment, and employee retention objectives.
  • Remain current on industry trends and information, new product information, legislation, regulatory requirements, coverages, compliance, and technology, communicating changes and addressing issues with clients on a proactive basis.
  • Look for opportunities to increase revenue within the portfolio.
  • Preparation and presentation of reports.
  • Update and access Benefit Point as needed.
  • Mentor Client Service Associate and serve as a backup to Associate Consultants and Employee Benefit co-workers on other service teams.
  • Communicate with Employee Benefit Consultant and/or sales team on any issues/concerns impacting accounts.

Requirements:

  • Minimum of 5 years of middle market and/or large group Employee Benefits service experience gained from a leading brokerage or consulting firm, strongly preferred.
  • Experience in the analysis and design of Health & Welfare plans, with strong technical knowledge and the ability to effectively develop strategies and negotiate appropriate placements in the marketplace.
  • Demonstrated knowledge of both self-insured and fully insured plans.
  • Experience with both private and public sector clients.
  • Experience in plan cost analysis, claim analysis, and reconciliation, and evaluation of financials.
  • In-depth knowledge of compliance and benefit plan regulatory issues.
  • Ability to develop and manage key relationships at all levels within the EB/Conner Strong organization, as well as with outside clients and carriers, flexible in dealing with others.
  • Excellent organizational, communication, decision-making, interpersonal, collaborative, and consultative skills, proven ability to multi-task under pressure.
  • Ability to negotiate, influence, and meet deadlines with minimal support from supervisor.
  • Strong business acumen, proven leader with the ability to develop and manage key internal & external relationships.
  • Proficiency in MS Office (Word, Excel, PowerPoint, Access).
  • Bachelor's degree or equivalent business experience required.
  • Authorized to work in the United States on a full-time basis without Company sponsorship.

Specialized Knowledge or Licenses:

Valid state Life and Health Insurance License required, and a CEBS, RHU, or CLU designation is strongly preferred.

Working Conditions:

Office environment with moderate noise level, able to work flexible hours, and travel to other Conner Strong buildings and client work sites on a regular basis.

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