Customer Service Manager Leader

1 week ago


Lancaster, Pennsylvania, United States CorVel Corporation Full time

CorVel Corporation is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries.

We are seeking an experienced Case Management Supervisor to join our team. This role offers a unique opportunity to lead and direct the operations of our designated department.

Job Summary:

The Case Management Supervisor will be responsible for directing a designated group of employees in their day-to-day operations, ensuring quality service provision, and overseeing human resources matters related to the department.

Key Responsibilities:

  • Direct and supervise a team of employees to achieve high-quality service delivery
  • Ensure compliance with safety rules and regulations
  • Travel overnight and attend meetings as required
  • Review reports, invoices, logs, and expenses daily, weekly, or monthly
  • Perform case management responsibilities, such as clinical oversight and direction
  • Additional duties as assigned

Requirements:

  • Graduate of an accredited school of nursing with a diploma/Associates degree (Bachelor of Science degree or Bachelor of Science in Nursing preferred)
  • Current RN licensure in the state of operation
  • 3+ years of recent clinical experience, preferably in rehabilitation
  • National certification (CRC, CIRS, CCRN, CVE, CCM, etc.), CCM preferred
  • Demonstrated experience in management or supervision

About CorVel Corporation:

We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Our core values are Accountability, Commitment, Excellence, Integrity, and Teamwork (ACE-IT).

Benefits:

We offer a comprehensive benefits package, including Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

Pay Range:

$74,421 - $114,904



  • Lancaster, Pennsylvania, United States Presales Leader LLC Full time

    Presales Leader LLC is a dynamic company that offers a unique opportunity for a Technical Solutions Specialist. Based in Europe, we are seeking an individual with effective presentation skills, strong interpersonal skills, and high situational fluency.We are searching for candidates with experience in ERP systems like Sage Intacct, Acumatica, or NetSuite. As...


  • Lancaster, Pennsylvania, United States Presales Leader LLC Full time

    About the JobWe are currently looking for a highly skilled Key Account Business Development Manager to join our team at Presales Leader LLC.Job Summary:This is an exciting opportunity for a results-driven professional to develop and execute strategic plans to drive business growth and revenue expansion with key accounts. The ideal candidate will have a...


  • Lancaster, Pennsylvania, United States Presales Leader LLC Full time

    Job SummaryWe are seeking a highly skilled Solutions Consultant to join our team in Australia or New Zealand. As a key member of our presales team, you will play a vital role in presenting our customers' solutions to their potential end users.Key ResponsibilitiesQualification: Conduct prospect discovery sessions with customer sales reps, assist in qualifying...


  • Lancaster, Pennsylvania, United States Presales Leader LLC Full time

    Job Title: Acumatica ERP Optimization ConsultantJob Summary: Presales Leader LLC is seeking a skilled Acumatica ERP Optimization Consultant to join our team. As a key member of our consulting practice, you will play a crucial role in presenting our customers' solutions to their potential end users.Key Responsibilities:Optimization Activities: Configure user...

  • A Leader in Training

    3 weeks ago


    Lancaster, Pennsylvania, United States Hertz Full time

    About the Manager Trainee RoleThe Manager In Training program at Hertz provides hands-on experience in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in approximately 12-18 months. Key responsibilities include supporting the achievement of location sales...


  • Lancaster, Pennsylvania, United States Presales Leader LLC Full time

    Job Title: Solution EngineerReports to: Director, Solutions EngineeringSummary: Presales Leader LLC is currently seeking a Solution Engineer to join our team in Europe. The ideal candidate will have effective presentation skills, strong interpersonal skills, and high situational fluency. Experience with ERP systems like Sage Intacct, Acumatica, or NetSuite...


  • Lancaster, Pennsylvania, United States Skechers Full time

    Skechers, a global Fortune 500 brand, is seeking an experienced Customer Experience Manager to lead our store operations and deliver exceptional customer service.About the RoleWe are looking for a highly motivated and results-driven individual to champion our brand, drive sales growth, and create a memorable customer experience. As a key member of our store...


  • Lancaster, Pennsylvania, United States PeopleShare Full time

    Job Title: Customer Service RepresentativeWe are seeking an experienced customer service representative to join our team at PeopleShare. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answering and resolving customer inquiries in a timely and professional...


  • Lancaster, Pennsylvania, United States KELAR PARTNERS LLC Full time

    We are seeking a friendly and enthusiastic individual to join our team as a Crew Member at Moe's Southwest Grill in Lititz, PA.The estimated annual salary for this position is around $25,000-$30,000, depending on experience and performance.As a Crew Member, you will be responsible for providing exceptional customer service, ensuring prompt and efficient...


  • Lancaster, Pennsylvania, United States WEIS LLC Full time

    Job SummaryWe are seeking a Retail Customer Service Specialist to join our team at WEIS LLC. This role is responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various retail operations.Key ResponsibilitiesCustomer Service: Greet customers in a friendly and professional manner, answer...


  • Lancaster, Pennsylvania, United States Gecko Hospitality Full time

    We are seeking an experienced Executive Dining Establishment Leader to join our team in Lancaster, PA.About Our CompanyGecko Hospitality is a leading fast-casual restaurant chain with over 90 locations across 17 states. We are committed to providing exceptional customer service, quality food, and a welcoming atmosphere.Job Description:As an Executive Dining...


  • Lancaster, Pennsylvania, United States Weis Markets Full time

    Job DescriptionWeis Markets is seeking a Customer Service Ambassador to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.About the RoleThe Customer Service Ambassador will be the first point of contact for customers entering the...


  • Lancaster, Pennsylvania, United States Chico's FAS, Inc. Full time

    We are seeking a highly skilled and motivated Customer Service Representative to join our team. This is a fantastic opportunity to work in a dynamic and fast-paced environment where you will have the chance to make a real difference in the lives of our customers.About the RoleThis role involves supporting our sales floor operations, ensuring that all aspects...


  • Lancaster, Pennsylvania, United States Tim Hortons (US) Full time

    As a Customer Service Ambassador at Tim Hortons (US), you will play a key role in delivering exceptional guest experiences. Your top priority is ensuring that every guest who interacts with you feels valued, satisfied, and leaves our restaurant feeling positive.The job requires you to be the first point of contact for many guests, either through taking...


  • Lancaster, Pennsylvania, United States Domino's Franchise Full time

    Job OverviewAt Domino's Franchise, we're seeking a motivated Customer Service Representative to join our team. As a key member of our crew, you'll be responsible for delivering exceptional customer experiences, ensuring timely order fulfillment, and maintaining a clean and safe work environment.Key ResponsibilitiesTake orders accurately and...


  • Lancaster, Pennsylvania, United States Ulta Beauty Full time

    Ulta Beauty Front Desk Agent RoleAs a Guest Coordinator at Ulta Beauty, you will be responsible for providing exceptional customer service and creating a welcoming environment for all guests. Your key responsibilities will include:Key Responsibilities:Acknowledge all customers within 30 seconds of entering the Salon pro-hair area and inform them of current...


  • Lancaster, Pennsylvania, United States Wawa Full time

    Wawa is seeking a Customer Service Representative to provide an exceptional shopping experience for customers. As a key member of our team, you will greet and interact with customers in a friendly and courteous manner.The ideal candidate will have excellent communication skills and be able to respond to customer requests and complaints in a timely and...


  • Lancaster, Pennsylvania, United States Lancaster General Full time

    Job OverviewPenn Medicine Lancaster General Health is seeking a highly skilled and customer-oriented individual to join our team as a Customer Service Specialist - Physical Medicine and Rehab. This part-time role requires 20 hours of work per week, with varied hours from Monday to Thursday (7am-7pm) and Friday (7am-5pm), excluding weekends and holidays. The...


  • Lancaster, Pennsylvania, United States Creek Hill Landscape & Lawn Care LL Full time

    About Our CompanyCreek Hill Landscape & Lawn Care LL is a growing and reputable company looking for reliable, hardworking, and self-motivated individuals with excellent customer service skills to join our team.We offer full-time positions as crew leaders and crew members to provide mowing and lawn services to our clients. Our company is dedicated to...


  • Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    Job SummaryNo weekends or holidays, Monday through Friday 20/hrs/wk- hours between 8:00am and 5:00pm. Provides complete and accurate patient scheduling, registration, insurance verification, ordering of tests and coordination of applicable screening, diagnostic, physician office and outpatient hospital services.Key ResponsibilitiesEssential...