Front Desk Representative

11 hours ago


West Memphis, Arkansas, United States Delaware North Full time

The Opportunity

Delaware North Gaming is seeking a friendly and customer-service focused Front Desk Agent to join our team at Southland Casino in West Memphis, Arkansas.

Pay and Benefits

$15.00 - $17.00 per hour. Our comprehensive benefits package includes weekly pay, employee assistance program, training and development opportunities, employee discounts, and flexible work schedules.

Eligible Benefits

  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement

Responsibilities

  • Provide excellent customer service
  • Greet and register guests via a centralized registration system
  • Coordinate with housekeeping department as needed
  • Cash handling and accountability
  • Check and balance daily figures, post room and tax charges on guest accounts

Qualifications

  • Good interpersonal communication skills
  • Ability to multitask and function in a professional manner under pressure

Physical Requirements

  • Stand and walk for extended periods of time

Shift Details

Evening shift, holidays, and weekends.

About Us

Southland Casino Hotel, owned and operated by Delaware North, features over 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites.

At Delaware North, we empower our team members to deliver exceptional experiences for our guests. We provide a benefits package designed to give you the comfort, safety, and security you need to succeed.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.



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