Nightclub Assistant General Manager

2 days ago


Fort Lauderdale, Florida, United States Seminole Hard Rock Support Services Full time
{"Responsibilities": "Key Responsibilities
  • Ensure customer requests and feedback are responded to promptly and efficiently.
  • Maintain and create relationships within the industry to increase revenues and guest attendance.
  • Manage sales and conversions.
  • Provide clear handover during shift changes, ensuring each shift is reviewed and handovers/briefings are carried out.
  • Assist with the management/running of staff meetings, ensuring the entire team is being fully briefed.
  • Stay aware and notified all staff of menu changes, special requests/requirements and any upcoming party reservations are properly prepared for and implemented.
  • Review and communicate financial concerns and new information with the General Manager of the venue.
  • Manage monthly inventory control/turnover.
  • Control costs without compromising standards and customer experience.
  • Assist with building and maintaining an efficient team of employees, driving the team towards meeting and attempting to exceed business objectives.
  • Support the delivery of all key training with the General Manager, identifying training needs and capability gaps within the team.
  • Promote a positive and open-door policy with venue staff at all times.
  • Audit holiday/sick/vacation and scheduling needs on a daily and weekly basis.
  • Ensure a safe workplace by identifying and reporting hazards and taking corrective action where needed.
  • Respond to alleged food hygiene issues, deploying all necessary resources to protect reputation, guest satisfaction and FL health regulations at all times.
  • Train staff and address any issues regarding training on a daily and weekly basis.
  • Effectively oversee and direct all venue, lounge and/or bar operations in a smooth and professional manner.
  • Review/addresses venue and staff issues with upper and lower level management in a timely and organized manner.
", "Qualifications": "Qualifications
  • Must have three (3) years of Restaurant/Nightclub Management experience, preferably in a Casino/Resort environment.
  • Previous experience managing new venue concepts is a plus, with experience in Casino/Resort being most ideal.
  • Proven leadership abilities with emphasis on creating and maintaining positive work environments.
  • Must be able to manage multiple tasks in stressful environments.
  • Strong interpersonal and communication skills is essential.
  • Must be knowledge with unions.
  • Experience managing P/L and budgets is a plus.
  • A valid Alcohol Awareness Card and Food Handlers License is required and must be obtained before entering this position.
", "Work Environment": "Work Environment
  • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
"}

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